Landlord Studio

This included a brand kit and existing Design System which I could utilise and add to. The stakeholders were already confident in which tabs they required for the app and which elements were needed on each screen, which allowed me to focus purely on high-fidelity design.

Since Landlord Studio is an existing company, they came to me armed with everything I needed to get started, including:
A brand kit, which provided a comprehensive set of guidelines and assets that ensured my design retained consistency in visual identity and messaging.
A design system, complete with various components used in the landlord-facing native mobile app, which I could utilise or add to where needed.
User flow and requirements for each screen in the tenant-facing app that had been thought through and agreed upon by stakeholders.

With the groundwork already done and a design system already well established, I jumped straight into things, creating new components where needed.
A key problem to be solved was how to clearly communicate to the user whether their rent payment was due soon, scheduled to be paid, paid, or overdue, and to have this the main focus of the dashboard tab. To complicate things, users were able to split their rent payment with another tenant, which required a 'rent remaining' state, or set it to autopay.
Use of colour use of space &cards
I felt that using colour as an identifier would help the user identify the status of their rent payment quickly, and that a traffic light system (green, orange, red) felt most natural here. I identified colours that complimented the brand green.

With so many different states, as well as the need to communicate payment date, payment period, rent/bill type, dollar amount and payment status, I decided a card-based approach worked best here. The client loved the modern feel, so I carried the card-based design throughout the app.

In the perfect world, I would have loved to begin this journey with 1-1 interviews with frontline police users. However, this wasn't as simple as it sounds, with our police people hot in demand on the ground. So I did my best to utilise a recent user survey and discussions with stakeholders to formulate personas, empathy maps and user stories while ESR discussed the possibility of user interviews with their connection in the NZ Police's Service Design Team.

Researched apps that performed similar functions (plant identification) to understand common design patterns.